1.Q: How to get the catalog?
A: All of items are in our website, and you can send email to firstname.lastname@example.org to get the catalog.
2.Q: What materials you use?
A: Inflatable games are made of PVC Tarpaulin, 1000 denier material for the important part of inflatable products. Flame retardant, water resistant and UV proof, which has passed BS5852, UK. No poison and smell; tough and durable. The other products are made of fabric, such as Arches, Cartoons, Models, Tent, Air dancers, Christmas product, etc.
3.Q: Can you design one specially?
A: Yes, you can send us your requested details and sketch or picture, we'll offer you best price.
4.Q: Can you print our picture or logo on the product?
A: Yes, we can print your picture or logo on the inflatables, and you can offer the pictures in any format made by Photoshop or CorelDraw.
5.Q: How to order?
A: Choose your favorite items of inflatable, write down the item number, confirm the order by email; We send the proforma invoice to you for confirmation, sign and stamp on it and sent it back to us by email or fax; You transfer deposit payment for your order, and send the transfer receipt to us for confirmation.
6.Q: How to forward the order?
A: After confirmed the product you demand and received 50% of the total order amount as deposit, we start to produce the items. We'll send the pictures of finished products to you for final confirmation before dispatch. After received your confirmation instruction and received the 50% balance, then we'll arrange shipping forwarder.
7.Q: Shipping method?
A: By sea, By air, By courier (DHL/UPS/TNT/FEDEX) according to your request.
8.Q: Lead time and delivery time?
A: It takes 6-15 days to finish the goods after get your order confirmation, about 10-13 days to deliver the goods from the factory to the port of loading.
9.Q: What articles covered in our range?
A: Inflatable products, blower, repair kit (including standby material, glue water, thread, needle, etc)
10.Q: What kind of guarantee you give?
A: Normally, the materials of our inflatable games could last more than 3 years. If they are broken or damaged, you can use the glue and material to repair it. We would send a repair kit for each inflatable product for free.